Refund policy

REFUNDS

Any return must be within 7 days of receiving the item. Wheel(s) must be brand new and unmounted for return. There will be a minimum restocking fee of 20% depending on condition. Buyer will be responsible for shipping both ways. Original shipping fees and taxes are NON Refundable.

Please do not send your wheels back to our facility without a Return Tracking Number (RTN#). Any item sent back to us without a RTN# will be delayed and will not be processed. Please email info@americanvintagewheel.com to receive a RTN# & properly receive the instructions.

Before installing wheels on the vehicle, please verify fitment and bolt pattern is correct. If you install a tire and the wheel does not fit, we are not responsible for fitment and the wheels are no longer able to be returned.

Cancellation and/or revision requests on confirmed orders cannot be guaranteed.

PLEASE VERIFY ALL FITMENT BEFORE MOUNTING TIRES.

WARRANTY

All AMERICAN VINTAGE WHEEL INC. wheels have a LIMITED WARRANTY on the construction of the wheel and 1 year on the finish of the wheel.

Warranty claims will only be valid with original proof of purchase from either us directly or an authorized dealer. Warranties do not transfer to a 3rd party.

Our warranty does not cover user error which includes: Curbing of wheels, accidents, and other user error occurrences.

All warranties must be authorized by AMERICAN VINTAGE WHEEL INC. Any wheel returned for warranty without authorization will be ignored and/or rejected.

LIMITED WARRANTY

AMERICAN VINTAGE WHEELS INC. LIMITED WARRANTY covers the original purchaser of AVW's steel wheels to be free from defects in material, finish and workmanship for a period of one (1) year from the original retail purchase date. Wheels are warranted to be free from structural defects, under normal and intended use, for as long as the original purchaser owns the product.

This warranty does not cover incidental damage, including but not limited to lost time, inconvenience, loss of vehicle use, cost of towing or transportation, related property damage or consequential damage of any type or nature. This warranty’s conditions and policies supersede any previous warranty. Conditions and coverages are subject to change at any time and without notice. To initiate a warranty claim, the original purchaser shall return the wheel for visual inspection to the retail or authorized wholesale dealer where the product was originally purchased; along with a copy of the original receipt. If the authorized dealer determines that the wheel is covered under this warranty, the wheel will be repaired or replaced by the dealer. Such repair or replacement shall not include the cost of shipping, removal, installation or re-installation of the wheel.

This Limited Warranty is Void if:

· Corrosion or damage occurred due to improper maintenance. Please refer to RECOMMENDED WHEEL CARE INSTRUCTIONS.

· Damage or structural failure occurs as the result of road conditions or an accident.

· Damage or structural failure occurs as the result of racing applications or abuse.

· Damage occurs due to neglect or adverse weather conditions.

· The wheels have been altered or repaired other than by AMERICAN VINTAGE WHEEL INC. or installed on customized vehicles (non-original equipment).

· Damage resulted from improper mounting, excessive vehicle loads, and/or incorrect tire sizes.

AMERICAN VINTAGE WHEEL INC. hereby disclaims all other express or implied warranties of merchantability and use for a particular purpose, to the extent the laws of the State of sale and Federal laws allow. This warranty gives you specific legal rights and you may also have other rights under state laws. No Employee or Representative of AMERICAN VINTAGE WHEEL INC. is authorized to modify or alter this limited warranty, or any of the disclaimers contained herein, in any manner whatsoever. This warranty expires upon transfer of title of any AMERICAN VINTAGE WHEEL INC. product by the original retail purchaser. Wheels which are purchased by our authorized dealers as “blems” are not eligible for any warranty adjustments.

All AMERICAN VINTAGE WHEEL INC. orders will be accepted with the understanding that the purchaser is entirely responsible for having all tie rods, springs, frame, fender, calipers and disc brake clearance checked upon final inspection and prior to mounting tires on the wheels. Load ratings should always be considered. The load imposed on the custom wheel must not exceed the recommended maximum load rating of the wheel even though the tire may be approved for a heavier load.

RETORQUE LUG NUTS AFTER 50 MILES AND CHECK TORQUE AT REGULAR INTERVALS.

RECOMMENDED WHEEL CARE INSTRUCTIONS

· Never wash your wheels when they are still hot from driving. Do not attempt to cool hot wheels with water, as this may cause damage to the finish and can warp the brake rotors and/or drums.

· Wheels should be cleaned weekly by hand with mild soap and water to remove any contaminants such as road grime, salt, ice/snow melting chemicals, dirt, and brake dust.

· Automatic spray and touch-free car washes do not completely remove contaminants and can cause harm to the finish; hand washing with mild soap and water is recommended on a weekly basis.

· Avoid using automatic car washes, as the cleaning agents and brushes used to clean tires can damage the wheel surface and do not effectively remove contaminants from the wheels.

· Many areas of the country use road salts and chemicals during the winter months that can cause adverse effects on your wheels — clean more frequently during this season. This is especially important for steel wheels, which are more prone to rust and corrosion than aluminum wheels if road salt and moisture are left to sit. Failure to do so will reduce the life of the wheels.

· Clean chrome-plated wheels by applying a simple cleaning solution such as mild dish soap and water, then dry thoroughly with a soft cloth — do not let water air-dry on the surface. Apply a coat of soft, non-abrasive cream wax or wheel seal periodically to help prevent surface corrosion. Because these wheels are chrome-plated over steel rather than aluminum, any chips, scratches, or pitting in the chrome finish should be inspected regularly and addressed promptly, since exposed steel beneath the plating can rust and spread underneath the chrome layer if left untreated.

IMPORTANT — All warranty returns must be accompanied by a Return Merchandise Authorization Number (RMA#) and, upon receipt, will be reviewed by AMERICAN VINTAGE WHEEL's Warranty Return Center. If returned products are found not to be subject to warranty coverage, the product will be returned to the sender, without repair or replacement, at the sender's expense.